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Broome County Benefits & Assistance Programs 2026

Find SNAP food stamps, Medicaid, housing assistance, cash aid, and utility help available in Broome County, New York — including step-by-step guides and official resource links for Binghamton and Johnson City area residents.

📍 Broome County, NY 👥 195K residents 🔗 Official Resources 🕒 Updated 2026 ℹ️ Not a Government Site
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NYBenefitsGuide.com is an independent informational website — not affiliated with Broome County, New York State, or any government agency. Always verify through official sources before applying.

🥕 SNAP Food Stamps in Broome County

SNAP (Supplemental Nutrition Assistance Program) helps eligible Broome County residents supplement their food budget each month using an EBT card accepted at 29+ local grocery stores and farmers markets. Broome County has two DSS locations — the main office in Binghamton and the Career & Community Services Center in Johnson City. Lock your EBT card via connectEBT.com or the app to prevent benefit theft.

Apply online

Apply at mybenefits.ny.gov — easiest option. Applications available in Arabic, Bengali, Chinese, Haitian-Creole, and more.

Or apply in person

Visit either office — 36-42 Main Street, Binghamton or 501 Reynolds Road, Johnson City. Both open Mon–Fri 8am–4pm.

Submit documents

Use the NYDocSubmit app. Do NOT email documents to DSSInquiries@ — that inbox is for general questions only.

Protect your EBT card

Lock your EBT card at connectEBT.com or the connectEBT app to prevent skimmer theft. Report stolen benefits: (888) 328-6399.

✅ Apply for SNAP Online Broome DSS

📍 2 DSS Locations

Binghamton HQ

Thomas P. Hoke Human Services Center
36-42 Main Street
Binghamton, NY 13905
Mon–Fri 8:00am–4:00pm

Johnson City

Career & Community Services Center
501 Reynolds Road
Johnson City, NY 13790
SNAP, Medicaid, HEAP, CASA
Mon–Fri 8:00am–4:00pm

Key Contact Numbers

General/SNAP/HEAP/Medicaid: (607) 778-1100
Fax (SNAP): (607) 778-2739
Email (questions only — no docs): DSSInquiries@broomecountyny.gov

SNAP Income Guidelines 2026
Household SizeMonthly Income Limit
1 person$1,580
2 people$2,137
3 people$2,694
4 people$3,250
5 people$3,807
Each additional+ $557

🏥 Medicaid in Broome County

Medicaid provides health coverage for low-income Broome County adults, children, pregnant women, elderly, and people with disabilities. Walk-in Medicaid assistance is available at both offices — no appointment required. If your Medicaid case was closed for failure to recertify, call (607) 778-1100 option #5 within 90 days to potentially have coverage restored back to the closing date.

Apply online

Apply through NY State of Health at nystateofhealth.ny.gov or call (855) 355-5777 — walk-ins also welcomed at both offices.

Nursing home Medicaid

No appointment required — call (607) 778-2793 or visit the Johnson City location at 501 Reynolds Road.

Case reopening

If your case closed for failure to recertify, call (607) 778-1100 option #5 within 90 days to have coverage potentially reinstated.

Choose a health plan

If approved, enroll in a Medicaid Managed Care plan — call (607) 778-1100 for Managed Care and Medical Services questions.

🏥 Apply for Medicaid Learn More
Broome County Medicaid — Direct Lines
General Medicaid
(607) 778-1100
Nursing Home Unit
(607) 778-2793 — no appointment required
Case Reopening
(607) 778-1100 option #5 — within 90 days
Fax (Medicaid)
(607) 778-2779
Walk-in
Both offices — no appointment needed
What Medicaid may cover:
  • Doctor visits, hospitalization, prescriptions
  • Nursing home and long-term care (CASA)
  • CDPAP — hire family/friends as caregivers (via PPL)
  • Managed care plan services
  • Mental health and chemical dependency
  • Children’s preventive care

🏠 Housing Assistance

Broome County residents may qualify for emergency housing through Temporary Assistance. An after-hours emergency housing line is available 24/7. Adult Protective Services also assists vulnerable adults in need of housing support.

Emergency Housing

Call (607) 778-1100 Mon–Fri 8am–4pm for emergency housing and Temporary Assistance housing help.

After-Hours Emergency

Call the After Hours Emergency Housing line at (607) 778-3885 — available outside regular business hours.

Adult Protective Services

For vulnerable adults needing housing assistance, call APS at (607) 778-2635.

Broome County DSS — Emergency Lines

General: (607) 778-1100
After Hours Emergency Housing: (607) 778-3885
Adult Protective Services: (607) 778-2635
Case Integrity (fraud): (607) 778-2519

🏠 Broome County DSS

💵 Cash Assistance

Broome County residents may qualify for temporary cash assistance. The Employment Unit runs Welfare-to-Work programs to help TA recipients achieve self-sufficiency. An SSI/SSDI Unit assists clients in applying for federal disability programs.

Family Assist.
FA — for families with children (TANF)
Safety Net
SNA — for adults without children
Employment Unit
(607) 778-3096 — Welfare-to-Work programs
Day Care
(607) 778-2628
Apply
mybenefits.ny.gov or either DSS office
After Hours Housing
(607) 778-3885
💵 Apply for Cash Assistance

⚡ Utility Help in Broome County

Broome County residents may qualify for HEAP heating assistance. To reach the HEAP unit, call (607) 778-1100 and press 8, Mon–Fri 8am–4pm. The HEAP after-hours emergency number is 9-1-1. HEAP applications are also available online at mybenefits.ny.gov.

HEAP Phone
(607) 778-1100 then press 8 — Mon–Fri 8am–4pm
HEAP After Hours
Call 9-1-1 for heating emergencies after hours
HEAP Fax
(607) 778-8916
How to apply
Call (607) 778-1100 or apply online at mybenefits.ny.gov
Binghamton
36-42 Main Street, Binghamton NY 13905
Johnson City
501 Reynolds Road, Johnson City NY 13790
Also available in Broome County:
  • LIHEAP — federal heating assistance
  • Emergency HEAP — call (607) 778-1100 press 8
  • Heating equipment repair/replacement
  • CASA home care services: (607) 778-2420
  • 2-1-1 for emergency utility referrals
⚡ Apply for HEAP