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Franklin County Benefits & Assistance Programs 2026

Find SNAP food stamps, Medicaid, housing assistance, cash aid, and utility help available in Franklin County, New York — including step-by-step guides and official resource links for Malone and Saranac Lake area residents.

📍 Franklin County, NY 👥 51K residents 🔗 Official Resources 🕒 Updated 2026 ℹ️ Not a Government Site
ℹ️

NYBenefitsGuide.com is an independent informational website — not affiliated with Franklin County, New York State, or any government agency. Always verify through official sources before applying.

🥕 SNAP Food Stamps in Franklin County

SNAP (Supplemental Nutrition Assistance Program) helps eligible Franklin County residents supplement their food budget each month using an EBT card. Franklin County DSS is located at 184 Finney Boulevard in Malone. Emergency applications that cannot wait until 1:00pm may be filed at Centenary United Methodist Church, 345 West Main Street, Malone.

Apply online

Apply at mybenefits.ny.gov — easiest option for Franklin County residents.

Or apply in person

Visit 184 Finney Boulevard, Malone, NY 12953. Need to speak to someone directly? Call (518) 481-1808.

Contact your worker

If already on SNAP or PA, call (518) 481-1868 to be transferred to your worker. Leave only one message due to high call volume.

Get your EBT card

If approved, SNAP benefits are loaded monthly onto your EBT card for eligible grocery purchases.

✅ Apply for SNAP Online Franklin DSS
Franklin County DSS — Malone Office
Agency
Franklin County Department of Social Services
Address
184 Finney Boulevard, Malone, NY 12953
General Phone
(518) 481-1888
Direct Assist.
(518) 481-1808
Worker Transfer
(518) 481-1868
Emergency Apps
Before 1pm: Centenary UMC, 345 W. Main St, Malone
SNAP Income Guidelines 2026
Household SizeMonthly Income Limit
1 person$1,580
2 people$2,137
3 people$2,694
4 people$3,250
5 people$3,807
Each additional+ $557

🏥 Medicaid in Franklin County

Medicaid assists Franklin County residents who cannot pay for all of their medical care. The Franklin County DSS Medicaid unit determines eligibility for individuals not receiving Temporary Assistance or SSI. It also assists in locating nursing home placements, arranges Long-Term Home Health Care, and coordinates medically related transportation through MAS.

Apply online

Apply through NY State of Health at nystateofhealth.ny.gov or call (855) 355-5777.

Or apply in person

Visit Franklin County DSS at 184 Finney Boulevard, Malone, NY 12953. Call (518) 481-1808 to speak with someone directly.

Spenddown Medicaid

Some recipients with higher income must meet a monthly medical obligation (spenddown) before full Medicaid coverage begins — call DSS for details.

Medical transportation

All transportation reimbursement requests must be prior approved by MAS — call (888) 262-3975 to arrange transport within Franklin County.

🏥 Apply for Medicaid Learn More
Franklin County Medicaid — Key Lines
General DSS
(518) 481-1888
Direct Assist.
(518) 481-1808
Med Transport
(888) 262-3975 — must be pre-approved by MAS
Address
184 Finney Boulevard, Malone, NY 12953
What Medicaid may cover:
  • Doctor visits, hospitalization, prescriptions
  • Personal care via licensed home health agencies
  • Long-Term Home Health Care Program (LTHHCP)
  • Nursing home placement assistance
  • Medically related transportation (pre-approved)
  • SSI recipients automatically eligible

🏠 Housing Assistance

Franklin County residents may qualify for emergency housing and rental assistance. Franklin County DSS also provides homeless housing services and Adult Protective Services for vulnerable adults needing support.

Emergency Housing

Call (518) 481-1808 to speak directly with someone about emergency housing assistance.

Homeless Housing

Franklin County DSS provides dedicated Homeless Housing services — call (518) 481-1888 for referrals.

After Hours Emergency

Call 2-1-1 for after-hours emergency housing and shelter assistance in Franklin County.

Franklin County DSS — Housing Help

184 Finney Boulevard, Malone, NY 12953
Phone: (518) 481-1888
Direct: (518) 481-1808

🏠 Franklin County DSS

💵 Cash Assistance

Franklin County residents may qualify for temporary cash assistance. The Adult Protective Services unit also assists vulnerable adults in obtaining benefits including Medicaid, SNAP, Social Security, and SSI.

Family Assist.
FA — for families with children
Safety Net
SNA — for adults without children
Adult Protective
Assists adults obtain Medicaid, SNAP, SSI, and other benefits
Apply
mybenefits.ny.gov or call (518) 481-1808
Phone
(518) 481-1888
Address
184 Finney Boulevard, Malone, NY 12953
💵 Apply for Cash Assistance

⚡ Utility Help in Franklin County

Franklin County residents may qualify for help paying heating costs through HEAP. The 2025–2026 HEAP program opened December 1, 2025. Call (518) 481-1807 for HEAP questions or come to 184 Finney Boulevard, Malone.

HEAP Direct
(518) 481-1807 — HEAP questions and applications
HEAP Opened
December 1, 2025 — 2025–2026 program year
Already on SNAP/PA
Call (518) 481-1868 to be transferred to your worker
How to apply
Call (518) 481-1807 or apply at mybenefits.ny.gov
Address
184 Finney Boulevard, Malone, NY 12953
Also available in Franklin County:
  • LIHEAP — federal heating assistance
  • Emergency HEAP — call (518) 481-1807
  • Heating equipment repair/replacement
  • Weatherization assistance
  • 2-1-1 for emergency utility help
⚡ Apply for HEAP