Ontario County Benefits & Assistance Programs 2026
Find SNAP food stamps, Medicaid, housing assistance, cash aid, and utility help available in Ontario County, New York — including step-by-step guides and official resource links for Canandaigua and Geneva area residents.
NYBenefitsGuide.com is an independent informational website — not affiliated with Ontario County, New York State, or any government agency. Always verify through official sources before applying.
🥕 SNAP Food Stamps in Ontario County
SNAP (Supplemental Nutrition Assistance Program) helps eligible Ontario County residents pay for groceries each month using an EBT card. Ontario County has two DSS offices — in Canandaigua and Geneva — both accepting walk-in applications.
Apply at mybenefits.ny.gov — easiest option for Ontario County residents.
Visit either the Canandaigua or Geneva office Mon–Fri 8:30am–5pm. Walk-in applications accepted at both locations.
Use the free NYDocSubmit app or bring documents to either DSS office.
If approved, benefits are loaded onto your EBT card for eligible grocery purchases at authorized retailers.
📍 2 DSS Locations
3010 County Complex Drive
Canandaigua, NY 14424
(585) 396-4060
Toll-free: (877) 814-6907
Fax: (585) 393-2960
Mon–Fri 8:30am–5:00pm
83 Seneca Street
Geneva, NY 14456
(315) 789-2841
Fax: (315) 781-2942
Mon–Fri 8:30am–5:00pm
SNAP Income Guidelines 2026
| Household Size | Monthly Income Limit |
|---|---|
| 1 person | $1,580 |
| 2 people | $2,137 |
| 3 people | $2,694 |
| 4 people | $3,250 |
| 5 people | $3,807 |
| Each additional | + $557 |
🏥 Medicaid in Ontario County
Medicaid provides free or low-cost health coverage for eligible Ontario County residents. Under-65 applicants apply through NY State of Health. Applicants 65+ or disabled, and those needing nursing home or long-term care, apply directly through Ontario County DSS — Chronic Care Medicaid requires a 60-month review of assets.
Apply through NY State of Health at nystateofhealth.ny.gov or call (855) 355-5777. Ontario County residents may also call 2-1-1 to be connected to a Navigator.
Call (585) 396-4433 to request an application and Supplement A for seniors and disabled residents.
Call (585) 396-4433 — Chronic Care requires review of 60 months of bank records and asset searches.
If approved, enroll in a Medicaid Managed Care plan. For Managed Long Term Care call NY Medicaid Choice: (888) 401-6582.
- Doctor visits and checkups
- Hospital care
- Prescription medications
- Medicare premium assistance
- Chronic care and nursing home placement
- Family planning and AIDS health insurance
🏠 Housing Assistance
Ontario County residents may qualify for emergency housing and rental assistance. The Temporary Assistance unit manages emergency housing through both the Canandaigua and Geneva offices.
Call (585) 396-4060 or (315) 789-2841 Mon–Fri 8:30am–5pm for emergency housing assistance.
Catholic Charities of the Finger Lakes serves Ontario, Seneca, and Cayuga counties — SSI, emergency assistance, and family case management.
Call 2-1-1 for after-hours emergency housing and shelter assistance in Ontario County.
Canandaigua: 3010 County Complex Drive — (585) 396-4060
Geneva: 83 Seneca Street — (315) 789-2841
Mon–Fri 8:30am–5:00pm
💵 Cash Assistance
Ontario County residents may qualify for temporary cash assistance through New York State’s Family Assistance and Safety Net programs. The TA unit is housed in both the Canandaigua and Geneva offices.
⚡ Utility Help in Ontario County
Ontario County residents may qualify for help paying heating and electric bills through HEAP. The TA unit manages HEAP at both the Canandaigua and Geneva offices.
- LIHEAP — federal heating assistance
- Emergency HEAP — if fuel runs out
- Heating equipment repair/replacement
- Weatherization assistance
- 2-1-1 for emergency utility help