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Orleans County Benefits & Assistance Programs 2026

Find SNAP food stamps, Medicaid, housing assistance, cash aid, and utility help available in Orleans County, New York — including step-by-step guides and official resource links for Albion area residents.

📍 Orleans County, NY 👥 40K residents 🔗 Official Resources 🕒 Updated 2026 ℹ️ Not a Government Site
ℹ️

NYBenefitsGuide.com is an independent informational website — not affiliated with Orleans County, New York State, or any government agency. Always verify through official sources before applying.

🥕 SNAP Food Stamps in Orleans County

SNAP (Supplemental Nutrition Assistance Program) helps eligible Orleans County residents pay for groceries each month using an EBT card. Documents can be submitted via NYDocSubmit app or dropped in the box outside the building.

Apply online

Apply through mybenefits.ny.gov — easiest option for Orleans County residents.

Or apply in person

Visit the office at 14016 Route 31 West, Albion. A drop box is available outside the building.

Submit documents

Use NYDocSubmit app, fax to (585) 589-7479, or email TAGeneralmail@orleanscountyny.gov.

Get your EBT card

If approved, benefits are loaded onto your EBT card for eligible grocery purchases.

✅ Apply for SNAP Online Orleans DSS
Orleans County DSS — Albion Office
Agency
Orleans County Department of Social Services
Address
14016 Route 31 West, Albion, NY 14411
Phone
(585) 589-7000
Direct
(585) 589-3170
Fax
(585) 589-7479
Hours
Sep–May: Mon–Fri 9:00am–5:00pm
Jun–Aug: Mon–Fri 8:30am–4:00pm
SNAP Income Guidelines 2026
Household SizeMonthly Income Limit
1 person$1,580
2 people$2,137
3 people$2,694
4 people$3,250
5 people$3,807
Each additional+ $557

🏥 Medicaid in Orleans County

Medicaid provides free or low-cost health coverage for eligible Orleans County residents. The DSS Temporary Assistance unit handles Medicaid eligibility, as well as personal care and preventive services.

Apply online

Apply through NY State of Health at nystateofhealth.ny.gov or call (855) 355-5777.

Or apply in person

Visit Orleans County DSS at 14016 Route 31 West, Albion, NY 14411.

Submit documents

Use NYDocSubmit app, fax to (585) 589-7479, or email TAGeneralmail@orleanscountyny.gov.

Choose a health plan

If approved, enroll in a Medicaid Managed Care plan for your covered services.

🏥 Apply for Medicaid Learn More
Orleans County Medicaid Office
Address
14016 Route 31 West, Albion, NY 14411
Phone
(585) 589-7000
Email
TAGeneralmail@orleanscountyny.gov
Hours
Sep–May: 9:00am–5:00pm
Jun–Aug: 8:30am–4:00pm
What Medicaid may cover:
  • Doctor visits and checkups
  • Hospital care
  • Prescription medications
  • Mental health services
  • Personal care and preventive services
  • Children’s preventive care

🏠 Housing Assistance

Orleans County residents may qualify for emergency housing, temporary shelter, and rental assistance programs. Domestic violence services are also available through the DSS.

Emergency Housing

Call (585) 589-7000 during office hours for emergency housing assistance.

Domestic Violence

Call the DV caseworker directly at (585) 589-3159 for immediate domestic violence housing help.

After Hours Emergency

Call 2-1-1 for after-hours emergency housing and shelter assistance in Orleans County.

Orleans County DSS — Housing Help

14016 Route 31 West, Albion, NY 14411
Phone: (585) 589-7000
DV Direct: (585) 589-3159

🏠 Orleans County DSS

💵 Cash Assistance

Orleans County residents may qualify for temporary cash assistance through New York State’s Family Assistance and Safety Net programs.

Program
Family Assistance (FA) — for families with children
Program
Safety Net Assistance (SNA) — for adults without children
Apply
Online at mybenefits.ny.gov or in person at Orleans DSS
Address
14016 Route 31 West, Albion, NY 14411
Phone
(585) 589-7000
Email
TAGeneralmail@orleanscountyny.gov
💵 Apply for Cash Assistance

⚡ Utility Help in Orleans County

Orleans County residents may qualify for help paying heating and electric bills through HEAP and other programs.

Program
HEAP (Home Energy Assistance Program) — helps pay heating costs
Who qualifies
Low-income households — eligibility based on income and household size
How to apply
Apply at Orleans County DSS or online at mybenefits.ny.gov
Address
14016 Route 31 West, Albion, NY 14411
Phone
(585) 589-7000
Also available in Orleans County:
  • LIHEAP — federal heating assistance
  • Emergency HEAP — if fuel runs out
  • Heating equipment repair/replacement
  • Weatherization assistance
  • 2-1-1 for emergency utility help
⚡ Apply for HEAP